Do the locks still work during an internet or power outage?

Your 33 Lock smart locks continue to operate normally during a network or power outage using all previously programmed credentials, including PIN codes and access cards.

These credentials will still activate and expire according to their original schedules, ensuring uninterrupted access for guests and staff.

During an outage:

• Locks continue working locally

• Existing credentials remain valid

• Remote access changes are unavailable

To add, modify, or remove access while offline, credentials must be programmed directly at the lock or created using an offline passcode.

Once connectivity is restored, the system automatically syncs and resumes full remote management.